Latel Communications

 

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Serving Lebanon and Surrounding Areas Since 1983


 

Contact Us
219 West Commercial
Lebanon, MO 65536
Phone
417-532-9819
Fax
417-588-4258
Email
contact@lebanonphonecenter.com

 

 

Digital Player/Recorder

  • USB connection
    Connect to your PC via USB to add new content or update firmware.
  • PC connection...strictly optional
    Unit uses PC only to update content stored in flash memory. Updated content can optionally be added by copying an MP3 or WMA audio file to a Smart Media Card without the unit ever being connected to a PC or network.
  • MessageStudio software
    Allows users to create new on-hold audio content with voice and music on their PC with a few mouse clicks. Then, just transfer the file directly to the unit’s on-board memory, to a SD Card, or upload to a server for a network update.
  • Auto start after power loss
    Retains stored preferences such as: music selection, repeat mode and volume settings. If power to the unit is lost, unit immediately returns to continuous playback with all settings without human intervention.
  • LCD Control Panel
    6 line backlit LCD panel displays ID-3 tags with descriptive names of tracks for easy identification and selection. Display also shows a variety of important information so user can choose playback preferences and easily determine unit's operational status.
  • Flash memory
    16MB of on-board flash memory stores over 57 minutes of awesome sounding content. Additional SD Cards (not included) can add over 70 hours (with a 1GB SD card).
  • Ready to go right out of the box
    Pre-loaded with several files containing great sounding music mixed with intermittent "thanks for holding" messages. Just plug it in and walk away. Anything else is completely optional.
  • Free personalization
    A free professionally voiced, personalized on-hold production is provided to the customer automatically when a product is registered.
  • Simple, plug-in installation
    Easily connects to any "music-on-hold ready" PBX or KEY system (95% of all phone systems) or optional music-on-hold adapter module
  • Analog Phone Capability (OHP 6500 only)
    Adds true "hold button" hold-music-activation to standard analog and KSU-less telephones with up to 4 lines and 50 station sets. Works with all types of phones...even cordless.

MessageStudio Software

    • Variety of Music and Message Choices - choose from 20 different royalty-free music backgrounds and 8 different prerecorded "thank you for holding" messages in both male & female voices, as well as messages in Spanish (neutral dialect).
    • User-Recordable - plug a microphone into your PC's sound card to record a new message at a moment's notice.
    • Auto-Record Tones - software generates special tones which automatically start and stop the recording process in the digital audio player.
    • On-the-Fly Mixing - automatically fades music down when a message begins.
    • .MP3 & .WAV file compatible - works with any .MP3 or standard .WAV file for music or messages.
    • Save time & money on professionally produced voice services - with the MessageStudio software, professionally voiced messages can now be delivered to you at a fraction of the cost and in a fraction of the time.
    • E-mail message delivery - receive new, professionally voiced on-hold message updates via e-mail.

MessageStudio Writer - simple to use, scriptwriting "wizard" allows even the most reluctant writer to create a script as professionally as a Madison Avenue copywriter.  Submit your finished script for voiceover by "national-broadcast-quality" voice talent!


The ULTIMATE in On-Hold Audio!

Introducing the new 7000 series, truly the Revolution of the species! The 7000 series can literally handle almost anything you throw at it. Whether you have your on-hold audio on a regular audio CD, MP3 encoded CD, SD memory card, or on your PC, this system can do it all. And, like all of our other systems, it’s very easy to use! Just drop in an audio or MP3 encoded CD, close the lid -- the 7000 series player spins up the disc and records it into the units built-in 128MB of digital flash memory. Want more time? Simply slide in an SD card (any retail SD card will do). With a 1GB SD card, you can have over 70 hours of audio content. Continuous playback begins immediately. Select a specific track or play all tracks in memory, the choice is up to you. OHP-7000 series players come pre-loaded with nearly 3 hours of licensed music and messages, so it’s ready for use right out of the box.

Software - The 7000 series includes our award winning, simple-to-use MessageStudio Software. With MessageStudio you're just a few mouse clicks away from your own, professional sounding, custom on-hold audio presentation. You'll be surprised at just how quick, fun and easy it is to sound like a Fortune 500 company.

  • Every OHP-7000 series product ships with a certificate for a FREE personalized on-hold audio production. 

 

 

 

What Is It?

When you call a business and are placed on hold, you may hear  informative "commercials" about the company and the products and services they offer. These are called on-hold advertisements. On-Hold Advertising is specifically designed to
increased to profits by capturing the caller’s attention and delivering important information about your products and services.

Why On-Hold Advertising

On-Hold Advertising is far superior to any other alternative. Why? Think about it. Interested, potential and existing customers call to obtain information about the company and it’s products and services. So, when these callers are placed on-hold, which of the following choices would logically be most effective in reducing caller frustration and provide the most benefit for your company:

 
 
A.    Silence. Callers hanging in silent limbo begin to feel  
       ignored. The longer the wait the lower the caller’s opinion
        of the company. Studies show that 90% of people placed
        on silent hold will hang up within 40 seconds and 34% of
        those callers, never call back.
B.    Radio. Playing the radio over your business telephone
       makes it a "public performance" so, unless you are paying
       ASCAP  and/or BMI licensing fees, you are violating
       copyright law and maybe subject to fines up to $20,000.
       Not to mention the risk that your callers may hear your
       competitor’s advertisements.
C.    Music Only. You still must make sure that music licensing
       fees  are paid, plus you are missing an opportunity to
       advertise to a captive audience-your callers!
D.    On-Hold Advertising.  * On-Hold Advertising is a great
       company image builder. Professionally recorded messages
       give callers the impression of a successful and professional
       company.  

      * As a sales tool, On-Hold Advertising can sell you prospects
         and customers on products and services that you offer.

      *  You enhance and support your marketing strategies by
         working with our On-Hold Advertising copy writers who
         care about your business.                                     

      * As an advertising medium, On-Hold Advertising is cost
        effective. Television, radio, newspaper, and billboards
         cannot capture your customer the way On-Hold
        Advertising can. You are delivering to a targeted  market...
        YOUR CUSTOMER!

 

Give us a call today for a quote on a Messaging on hold system for your business

 
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